EdiEyes Vision Care

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policy

1. Management of personal data.

The Customer is informed of the regulations concerning marketing communications, the Law of 21 June 2014 on confidence in the digital economy, the Data Protection Act of 6 August 2004 and the General Data Protection Regulation (GDPR : No. 2016-679).

1.1 Parties responsible for collecting personal data

For Personal Data collected in connection with the creation of the User’s personal account and their browsing on the Website, the party responsible for processing Personal Data is : EdiEyes Vision Care. https://www.edieyes.fr est represented by Jean-Luc LEVESQUE, its legal representative.

As the controller of the data it collects, https://www.edieyes.fr undertakes to comply with the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consent, with complete information on the processing of their personal data and to maintain a register of processing operations that reflects reality.

Whenever https://www.edieyes.fr processes Personal Data, https://www.edieyes.fr takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in relation to the purposes for which https://www.edieyes.fr processes it.

1.2 Purpose of the data collected

https://www.edieyes.fr may process all or part of the data:

  • to enable navigation on the Website and the management and traceability of the services ordered by the user : connection and usage data for the Website, invoicing, order history, etc.
  • to prevent and combat computer fraud (spamming, hacking, etc.) : computer equipment used for browsing, IP address, password (hashed)
  • to improve browsing on the Website : connection and usage data
  • to conduct optional satisfaction surveys on https://www.edieyes.fr : email address
  • to conduct communication campaigns (SMS, email) : telephone number, email address.

https://www.edieyes.fr does not sell your personal data, which is therefore only used when necessary or for statistical and analytical purposes.

1.3 Right of access, rectification and opposition

In accordance with current European regulations, Users of https://www.edieyes.fr have the following rights:

Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating and completion of User data right to block or erase personal User data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited

  • the right to withdraw consent at any time (Article 13-2c GDPR)
  • the right to restrict the processing of User data (Article 18 GDPR)
  • the right to object to the processing of User data (Article 21 GDPR)
  • the right to the portability of data provided by Users, when such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
  • the right to determine the fate of Users’ data after their death and to choose to whom https://www.edieyes.fr shall communicate (or not) their data to a third party they have previously designated

 

As soon as https://www.edieyes.fr becomes aware of the death of a User and in the absence of instructions from them, https://www.edieyes.fr undertakes to destroy their data, unless its storage is necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how https://www.edieyes.fr uses their Personal Data, request to rectify it or object to its processing, the User may contact https://www.edieyes.fr in writing at the following address:

EdiEyes Vision Care – DPO, Renaud DE LA RUELLE

14 allée du Haras 49100 Angers

In this case, the User must indicate the Personal Data that they would like https://www.edieyes.fr to correct, update or delete, identifying themselves precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on https://www.edieyes.fr by law, particularly with regard to the storage or archiving of documents. Finally, Users of https://www.edieyes.fr may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

1.4 Non-disclosure of personal data

https://www.edieyes.fr undertakes not to process, host or transfer the Information collected on its Customers to a country outside the European Union or recognised as ‘inadequate’ by the European Commission without first informing the customer. However, https://www.edieyes.fr remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://www.edieyes.fr undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure that it is not disclosed to unauthorised persons. However, if an incident affecting the integrity or confidentiality of Customer Information is brought to the attention of https://www.edieyes.fr, the latter shall inform the Customer as soon as possible and communicate the corrective measures taken. Furthermore, https://www.edieyes.fr does not collect any ‘sensitive data’.

The User’s Personal Data may be processed by subsidiaries of https://www.edieyes.fr and subcontractors (service providers), exclusively for the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes outlined above, the main individuals likely to have access to the data of Users of https://www.edieyes.fr are primarily our customer service agents.

1.5 Types of data collected

For users of the https://www.edieyes.fr website, we collect the following data, which is essential for the service to function and will be kept for a maximum period of 12 months after the end of the contractual relationship:

surname, first name, company, position, email address, telephone number

https://www.edieyes.fr also collects information that enables us to improve the user experience and offer contextualised advice:

Free text in the contact form so that users can provide information about their request/need.

This data is kept for a maximum period of 12 months after the end of the contractual relationship.

 

2. Incident notification

Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security.

If we become aware of a security breach, we will notify the users concerned so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their accounts and to providing them with all the information they need to help them comply with their own regulatory reporting obligations.

No personal information about users of the https://www.edieyes.fr website is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only in the event of the acquisition of https://www.edieyes.fr and its rights would it be possible for such information to be transferred to the potential purchaser, who would in turn be bound by the same obligation to store and modify data with regard to users of the https://www.edieyes.fr website.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.edieyes.fr uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, https://www.edieyes.fr prend takes all reasonable measures to protect it from loss, misuse, unauthorised access, disclosure, alteration or destruction.

 

3. Hypertext links, cookies and internet tags

The https://www.edieyes.fr website contains a number of hypertext links to other websites, set up with the authorisation of https://www.edieyes.fr. However, https://www.edieyes.fr is unable to verify the content of the websites visited in this way, and therefore accepts no responsibility for them.

Unless you decide to disable cookies, you agree that the website may use them. You can disable these cookies at any time, free of charge, using the disabling options available to you and listed below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the website.

3.1. ‘COOKIES’

A ‘cookie’ is a small information file sent to the User’s browser and stored on the User’s device (e.g. computer, smartphone) (hereinafter ‘Cookies’). This file contains information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies do not damage the User’s device in any way.

 

https://www.edieyes.fr may process information about the User’s visit to the Website, such as the pages viewed and searches performed. This information enables https://www.edieyes.fr to improve the content of the Website and the User’s browsing experience.

Cookies facilitate navigation and/or the provision of services offered by the Website. Users can configure their browsers to allow them to decide whether or not to accept cookies so that they are stored on their devices or, conversely, rejected either systematically or according to their issuer. Users may also configure their browser software so that they are asked to accept or reject cookies on a case-by-case basis, before a cookie is likely to be stored on their device. https://www.edieyes.fr informs Users that, in this case, not all of their browser software’s features may be available.

If the User refuses to accept Cookies on their device or browser, or if the User deletes those that are stored there, the User is informed that their browsing and experience on the Website may be limited. This may also be the case when https://www.edieyes.fr or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

Where applicable, https://www.edieyes.fr declines all responsibility for the consequences related to the degraded functioning of the Website and any services offered by https://www.edieyes.fr, resulting from the User’s refusal of Cookies the impossibility for https://www.edieyes.fr to record or consult the Cookies necessary for their operation due to the User’s choice. Each browser has different settings for managing cookies and the User’s choices. These are described in the browser’s help menu, which will tell the User how to change their cookie preferences.

Users may choose to express and modify their preferences regarding cookies at any time. https://www.edieyes.fr may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn and Google Plus appearing on the https://www.edieyes.fr website or in its mobile application, and if the User has accepted the use of cookies by continuing to browse the https://www.edieyes.fr website or mobile application, Twitter, Facebook, LinkedIn and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices if you consent to them by continuing to browse the https://www.edieyes.fr website or mobile application. However, Users may withdraw their consent to https://www.edieyes.fr placing this type of cookie at any time.

Article 3.2. INTERNET TAGS

https://www.edieyes.fr may occasionally use Internet tags (also known as ‘tags’ or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-by-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site and on the various pages of the Site.

This technology enables https://www.edieyes.fr to evaluate visitors’ responses to the Site and the effectiveness of its actions (e.g. the number of times a page is opened and the information consulted), as well as the User’s use of the Site.

The external service provider may collect information about visitors to the Site and other websites using these tags, compile reports on Site activity for https://www.edieyes.fr, and provide other services relating to the use of the Site and the Internet.

 

4. Applicable law and jurisdiction.

Any dispute relating to the use of the https://www.edieyes.fr website is subject to French law.

Except in cases where the law does not allow it, exclusive jurisdiction is attributed to the competent courts of Angers.